TDI Refrigeration
Privacy Policy
Effective July 7, 2026
This Privacy Policy explains how TDI Refrigeration (“TDI,” “we,” “us,” or “our”) collects, uses, and shares information when you visit our website, use our services, communicate with us, or receive text messages from us. By using our website or services, you agree to this Policy.
1. Information we collect
- Information you provide: name, company, email address, mailing address, phone/mobile number, and details you share when you request service, contact us, apply for a job, or sign up to receive messages.
- Service information: records related to the refrigeration and HVAC services we provide to you or your organization.
- Automatically collected: device and usage information (such as IP address, browser type, and pages viewed) collected through standard web technologies and cookies.
2. How we use information
- To provide, schedule, and support our refrigeration and HVAC services;
- To communicate with you, including service updates and, where you have opted in, text-message notifications;
- To operate internal programs such as employee safety training;
- To improve our website and services, and to maintain security; and
- To comply with legal obligations.
3. Text messaging (SMS)
Where you have opted in, we send transactional text messages such as safety-training reminders (for employees) and, in the future, service or scheduling notifications. Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP, or reply HELP for help. See our SMS Terms & Consent and opt-in page for full details.
4. How we share information
We do not sell your personal information. We share information only:
- With service providers who perform services for us (such as our messaging carrier, email provider, and IT vendors), strictly to deliver the services described in this Policy and under obligations of confidentiality;
- For legal reasons, when required by law or to protect rights, safety, and property; and
- In a business transfer, such as a merger or acquisition, subject to this Policy.
As stated above, mobile phone numbers and SMS opt-in data are never shared with third parties or affiliates for marketing purposes.
5. Cookies & analytics
Our website may use cookies and similar technologies for functionality and analytics. You can control cookies through your browser settings.
6. Data retention & security
We retain information for as long as needed to provide our services and meet legal, tax, and recordkeeping requirements, then dispose of it securely. We use reasonable administrative, technical, and physical safeguards to protect information, though no method of transmission or storage is completely secure.
7. Your privacy rights (California)
If you are a California resident, the California Consumer Privacy Act (as amended) gives you the right to request access to, correction of, or deletion of your personal information, and to opt out of the “sale” or “sharing” of personal information. We do not sell or share personal information as those terms are defined. We will not discriminate against you for exercising these rights. To make a request, contact us using the details below.
8. Children's privacy
Our website and services are not directed to children, and we do not knowingly collect personal information from children.
9. Changes to this Policy
We may update this Policy from time to time. The “Effective” date above indicates when it was last revised. Material changes will be posted on this page.
10. Contact us
TDI Refrigeration
10241 Trademark Street, Suite A, Rancho Cucamonga, CA 91730
Email: getcold@tdirefrigeration.com · Phone: (866) 383-2653
TDI Refrigeration · 10241 Trademark Street, Suite A, Rancho Cucamonga, CA 91730