Text Messaging (SMS) Terms & Consent

Our messaging programs

These terms cover all of TDI Refrigeration's transactional SMS programs. Each program collects its own opt-in, and you only receive messages for programs you have joined:

• Safety Training Reminders (employees): reminders to complete assigned workplace-safety training and notices when training is overdue.
• Operational & service notifications (future): TDI may add other transactional programs, such as service-appointment or scheduling notifications. Any new program will request its own separate opt-in, and these terms will apply to it.

How we obtain consent

We send SMS only to people who have opted in. Employees opt in inside our secure employee web app by entering their own mobile number and checking a box to agree to the consent statement — see the exact opt-in consent language. For any customer-facing program, consent is collected at the point a person provides their mobile number for that purpose. Consent is never a condition of employment or of receiving service — alternative channels such as email are available.

Message frequency & rates

Message frequency varies by program and your status — for the safety program, typically up to a few messages per week, and only when you have training due or overdue. Message and data rates may apply depending on your mobile plan and carrier.

Opt out & help

You can opt out at any time by replying STOP to any message; you will receive one confirmation and no further texts from that program. Reply HELP for help, or contact us at safety@tdirefrigeration.com.

Privacy

We respect your privacy. Mobile information and SMS consent are never sold, rented, or shared with third parties or affiliates for their marketing or promotional purposes. We use your number only to deliver the messages described above, and share it only with service providers (such as our messaging carrier) strictly to send those messages. See our Privacy Policy for details.

Sample message

TDI Safety: Jose, your weekly safety training "Lockout/Tagout" is overdue. Please complete it: https://app.tdirefrigeration.com/safety/lms — Reply STOP to opt out.